Meet the New Communications Platform and Applications for How We Work Today
The Wave IP Communications Platform combines voice, mobility and a variety of communications applications and services to connect your customers and workforce anytime, anywhere.
Slash Operating Costs
Drastically reduce carrier and network costs, and lower your overall TCO.
Wave IP users typically realize a ROI payback in less than 12 months!
Delight Your Customers
Design the customer experience for quick response, real-time targeting of calls to the right person, and automated services for follow-up reminders, scheduling and self-service applications.
Wave IP in Retail
The Leading Communications Platform Designed for Retailers.
The Most Built-in Apps on Any Platform
Core applications and features standard with base user license in all Wave IP systems include:
- ViewPoint UC Desktop Call Management Interface
- ViewPoint Mobile with SIP Softphone for Smartphones & Tablets
- Real-time Presence & Status
- Meet Me Conference Rooms
- Call Recording & Logging
- Call Reporting
- Visual Voice Mail
- Customer Survey & Appointment Reminder IVR Applications
- Enterprise Instant Messaging
- Integrated Softphone
- VPN & NAT Traversal Support for Teleworkers
- Microsoft Exchange Integration
- Wave Client Application Programming Interface
Optional add-on applications available with simple license key:
- Wave Business Continuity Service
- Wave Call Classifier
- Wave Live Image
- Wave Campaign Tracker
- Wave Fax Manager
- Wave Contact Center & Reporter